Privacy Policy
Last updated: May 26, 2026
Introduction
Parfait (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases from our coffee roasters, or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a purchase
- Subscribe to our newsletter
- Contact us with inquiries
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number, shipping address)
- Account credentials (username and password)
- Billing and shipping addresses
- Payment information (credit card details, processed securely through third-party payment processors)
- Order history and purchase preferences
- Coffee preferences and taste profiles (if provided)
- Communication preferences for marketing and updates
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages viewed and time spent on pages
- Access times and dates
- Device identifiers
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your coffee orders from our roaster partners
- Manage your account and provide customer support
- Send order confirmations, shipping notifications, and delivery updates
- Process payments and prevent fraudulent transactions
- Provide, operate, and maintain our marketplace services
- Improve and personalize your experience, including product recommendations
- Communicate with you about your orders and account
- Send you marketing communications about new roasters, coffee products, and special offers (with your consent)
- Share relevant order information with our partner coffee roasters to fulfill your orders
- Monitor and analyze usage patterns and shopping trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
How We Share Your Information
We may share your information in the following circumstances:
Coffee Roaster Partners: We share necessary order information (name, shipping address, order details) with the specific roasters from whom you purchase coffee so they can fulfill and ship your orders.
Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, shipping and logistics, email delivery, data analysis, hosting services, and customer service.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent: We may share your information for any other purpose with your consent.
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of marketing communications at any time
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Withdraw Consent: Withdraw consent where we rely on consent to process your information
To exercise these rights, please contact us using the information provided below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our services are not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
Your California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):
- Right to access, correct, or delete your personal data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
Our legal basis for processing your information includes:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- Your consent
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: